My wife is an English teacher in a private school in Europe, and she's having trouble with a gang of five or so women (and a boyfriend of one of them) who are all acting like bitchy ten year olds instead of professional adults. It all started when she said that she can't teach 3 year-olds English after lunch because they're too sleepy, and arranged with the manager to have them in the morning instead. Their lazy teacher wanted her non-contact to butt onto lunchtime and have easy afternoons; she took offence to this change, and got her friends to gang up on my wife ever since. It's all 'low level' stuff: not responding when she talks to them; poisoned gossip and bitching behind her back; holding her to higher standards than they hold themselves; minimising their workload and class-time whilst maximising my wife's; making awkward changes to timetables and cover; being early dropping their classes off with my wife, and late picking them up; interrupting her classes; opening her door, making cutting comments, and then closing the door (the boyfriend does that - if I ever meet him I'm going to break his nose); glares and looks; whispering and giggling; etc. She's strong and just wants to get on with her job, and she's friendly with the other staff, so not completely isolated. Management knows about 1/5th of what's going on, and have said to her that she's doing a great job and not to let anyone get under her skin. But it *is* getting her down. And even if it wasn't, she shouldn't have to put up with that kind of inane BS from these sad wackos (Teachers! Really?!! WTF?? I wouldn't have them anywhere near my son, let alone give them access to his brain). The only way I see this stopping is a written warning to the staff involved. However, the whole school has culture of bitching, whining and gossiping, so she has to show that this is beyond the cultural norm. To that effect, I've told her to start recording all this behaviour in a journal, no matter how trivial, so she can build an accurate picture of the abuse and present it to management when the need arises. Am I right that management need a formal, documented complaint, and that these idiots probably need a written warning before they'll stop? Is there anything else she should/could be doing? Thanks.