Today was a bad day. I am turning to you guys as I need help with a student. She is 5 years old, screams or shouts for no apparent reason during group focus time or any time. Today she dug her nails so hard into a girl who was sat next to her on the mat she drew blood (we took a photo of the injury). She put her bag back in her locker at morning tea but not after she had deliberately swung it and hit a child over the head (he was sat putting his shoes on). She did the same thing at home time when she got her bag and was returning to the carpet for the end of day routine. She walked up behind a boy and totally unprovoked slapped him full in the face with the palm of her hand. We have been recording the incidences and that was the last straw, I'm afraid I shouted at her (I was so angry, but she did stay where she was told to and didn't dare move). (The list today had 15 to 20 incidences and they are not small things that happen). I have seen her thump a child on the back, she turns around to annoy a boy who sits behind her on the carpet and slaps him in the face. We have a cool down time when the children just spend 10 minutes lying down after outdoor play. She went over to one child and placed her foot over their face as if to stand on it. She will get up from her place at the table, walk round the table just to hit a child. When patterning using peg boards she reached over to the boy sitting next to her and pinched his hand very hard. No child wants to sit next to her. There is no provocation so when she hurts the children they are totally unsuspecting. I have sat her betwen a quiet child who will not react and one who will. The quiet child did not react but asked to be moved away and even my little tough guy does not want to sit next to her. Every day I have 3 or 4 children crying because she's hurt them. They were sitting in line to go outside and she yanked the head of the child in front of her back. I have a duty of care to the other children and everything I have tried does not seem to be working. We have isolated her at group focus time but she lolls around the carpet not listening and therefore misses out on learning. We have shadowed her but she manages sly hits, digs and pinches. We have had focus sessions on gentle hands and feet, nice words, nice voices, being friends, being nice. There have been consequences for her behaviour and she knows what she's done to receive the consequences. Even the one girl she likes as a friend she hurts (today she made her cry because she hit her). Taking play time away does not help. I have talked to the mother who will not admit she is like this at home (even though her sister tells me she is). The mother does not want the father to know what is happening. She has a little brother so I think this could be attention seeking even if it is negative attention she is getting. The mother is a teacher in training and could offer no help or advice. I have asked the mother to come in and observe her daughter but she has no one to look after the little one. I want to reward good behaviour, praise and encourge it as that type of behaviour is more likely to be repeated, ie, focus on the positive but there is just soooo much negative behaviour. This is long but I need HELP!