Scolastic subscription overcharge -- check your bank accounts!

Discussion in 'General Education' started by Missy99, Jul 24, 2009.

  1. Missy99

    Missy99 Connoisseur

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    Jul 24, 2009

    Check your accounts to see if it happened to you as well.

    Scholastic renewed my subscription twice in one month on a little-used, low balance bank account I use only for school purchases. It caused me to have a $35 overdraft free!

    They sent me an e-mail saying "To help make up for this inconvenience, we are depositing 50 Bonus Points into your Scholastic account." I called to let them know that, under the circumstances, $35 and not 50 points would resolve the problem. They said they will be issuing me a refund in that amount. I hope so!
     
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  3. czacza

    czacza Multitudinous

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    Jul 24, 2009

    Was it a subscription to a Scholastic magazine?
     
  4. Missy99

    Missy99 Connoisseur

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    Jul 24, 2009

    Sorry I left that out -- no, it was a subscription to the Scholastic site's Printables.

    Apparently a lot of people were double-charged.
     
  5. Teaching Grace

    Teaching Grace Connoisseur

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    Yikes! My bank account I used to pay for Printables no longer exists. Yet, my name and log-in stuff still works. Plus my school has a membership to it that I can use :)
     
  6. KinderCowgirl

    KinderCowgirl Phenom

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    I've had issues with them recently too on their billing. They just sent me an e-mail saying they didn't charge something I bought in the Teacher Store in April. So now I have to go back and check my statements and billing records (I'm always buying things from them) and make sure that's the case because they just charged it now. I agree with you 50 points does not equal $35 and they owe you that money.
     
  7. MS Candy

    MS Candy Comrade

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    Thanks for the info-my Printables is up in Aug....
     
  8. Missy99

    Missy99 Connoisseur

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    Jul 28, 2009

    Well, they refunded their fee, but not the overdraft fee -- yet.

    I called them back and was told that my bank would not accept a refund or some such nonsense. The lady then said my $35 overdraft would be refunded quickly.

    I hope so.
     

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