I had a phone conversation with a parent yesterday. At this point in time, due to years of history, the relationship between the parent and the school (and school board) is strained at best. I've worked with a couple of her children through the years, and her daughter pretty intensively for the past four. She made a point of telling me a couple of times during our conversation, "I need to you know that all of the problems I have with the school don't involve you. Everything good that has happened with C over the past 4 years has been because of you. Please know that you are not included in the negative feelings I have about the school right now." I do wish that the relationship with the school were better, but that phone call made my day!