A parent of mine recently jumped over my head to schedule a meeting with me and my principal. The parent claims that her daughter said I yell everyday and am a mean teacher. I teach third grade. Now, I am not going to go as far as saying I never raise my voice, I do raise it to "call" over students during loud activities who might not be doing safe behaviors, etc. I can be stern at times with students, but not this student in question. She also told her mom she can't talk to me, which has me baffled because she comes up to me all the time to ask me things and I always respond, just like for all my students. This parent has contacted me once in written form about a progress report that I didn't put comments on, because I don't always put comments, and I did send her a nice card back, and now I never heard from her again! I am at a loss as to handle this meeting. I tried calling the parent multiple times after my P let me know about the meeting, to no answer. The student in question has been absent all this week so I couldn't speak with her. My P will be of no help, she is useless, and I am nervous she is going to get the wrong impression of my methods. I have high expectations for my students, and push them all to achieve their best, and have zero tolerance for nonsense, but I plan fun and engaging lessons. Our day is packed, and I just don't know what to do. I feel myself getting defensive and I don't want to say the wrong thing. Please help!