I work at a daycare center, working with three year olds. My technical title is Caregiver, though I write lesson plans for the week now, so eventually I should be Lead Teacher. I have never been a teacher before in any capacity. I didn't even finish school for teaching. But since the Lead TEacher in my room is doing nothing for these kids, it falls to me. My issues: They refuse to listen to anything, and I often have to put them into time out for hitting, etc. I Would like these kids to, by the end of the year, know their alphabets, colors, shapes and some numbers. This is the stuff they need to move onto the next level, and into the next class. I would also like help with their behaviors. I have one kid who REFUSES to go into time out. Two special needs kids, and several who cry constantly. Did I mention I have no teaching experience but they expect me to sink or swim? Any advice would be greatly appreciated!