What tips do you have for working with assistants, specifically when you have been advised that they can be difficult to work with and have had differences with others in the past? In my new position, I will need to make several changes to existing systems, policies, and even the physical layout. Obviously I want my assistants to be on my side and not feel like I am bulldozing them. At the same time, I do want to make my authority clear from the get-go so that I am not constantly feeling like I have to convince them that I know what I am doing. I don't want to seem like a jerk, but I am responsible for all the goings-on, and it will be me, not the assistants, who has to defend my program if any issues arise. I have previously worked with assistants, and it has been a mixed bag when it comes to success and failure. While I have personally gotten along with everyone, I have sometimes struggled when my assistant overstepped, initiated changes without my consent, or felt personally attacked when I tried to change a long-standing system, policy, or practice. I don't make changes arbitrarily, and everything I do is based on the bigger picture. Looking for any suggestions, advice, or experiences you can share.