Hi! I was recently in an interview for an elementary teacher position and I got a question that I was unsure of since I'm a recent college grad. They gave me a scenario: A scathing parent emails you at 10:30 at night upset over something that happened in class that day. What do you do? This question was followed by: Would you involve administration? I was stuck on this because I was told by a fellow elementary teacher to always apologize to parents to calm them down, but when I said this in the interview they did not seem like that. I'd love to hear how other teachers would answer this question, or what type of answer they would be looking for. Thanks!