I have a student in my class who is very lost and confused and behind. She was already retained in the previous grade so she is a year older than everyone else in my class. However, she doesn't even now where my classroom is. She gets lost in the building every week. I send a buddy with her everywhere now so that I won't lose her which means if she needs to go to the nurse, bathroom, get her breakfast when she's late I need to have another child accompany her. In class, I work with her one on one all the time but she doesn't seem to learn anything I teach her. For example in math we were learning patterns and we were using colored cubes (red and blue) trying to make an ABAB pattern. She could not do it. We kept practicing but she couldn't make the pattern. She can write numbers but applies no meaning to them. She can read all CVC words and most HFW now but applies no meaning to sentences or stories. I feel like I spend all day helping her and even neglect my other students sometimes because she needs so much help with even basic activities like eating her breakfast. I filled out paperwork to refer her a long time ago and I've been bugging my admin but they just keep telling me they'll get to it. The mom thinks there is nothing wrong so I know she won't help advocate for her. How do I get her help? What would you do in this situation? I feel it's pretty severe and I know that I need to change something I'm doing so that she'll get help and my class will get more of my attention.