Hi all, With the helpful assistance of Clarnet73, please find attached several articles that were written by a colleague of mine who is an expert in Behavior Management. Thought they'd be a useful point of discussion, if not provide some really fantastic tips to use! They're free for whoever would like to have a read through them. I also recommend following the links included for a more detailed and extensive bank of resources on this area. Feedback welcome anytime! Enjoy!