Discussion in 'General Education' started by NewTeacher12345, Jan 14, 2020.

  1. NewTeacher12345

    NewTeacher12345 Rookie

    Jul 5, 2019
    Likes Received:

    Jan 14, 2020

    Anyone know how to delete a student from Fastbridge? I have one who moved at the beginning of the year but cant seem to figure out how to delete her from my class list. Thanks!
  3. vickilyn

    vickilyn Multitudinous

    Jul 19, 2014
    Likes Received:

    Jan 16, 2020

    According to their website:
    Submit a Support Ticket or Email Help Desk
    Within the Knowledge Base portal there is an option to submit a support ticket. You can also create a ticket for your account by emailing the help desk, Please provide as much information as you can concerning your question. By creating a ticket, our support specialists will be able to investigate the issue quickly and thoroughly.

    Chat with a Customer Support Specialist
    Within the lower right-hand corner of the Knowledge Base portal, there is an option to chat directly with a customer support specialist.

    Give Us a Call
    Last but not least, feel free to give us a call. However, you must have submitted a ticket first so that our support team can best support you.

    If all of these fail, I would suggest this, in smaller print on the website:
    Questions? Contact Us

    I don't use the program, but I'm pretty good at a quick research on things like this. If you have already tried steps 2, 3, and 4, I'm out of suggestions. Sorry.

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