Hi! In the beginning of the year I send home a form asking parents how they would like me to contact them. I write: Please Check Box to Indicate What You'd Prefer: [ ] E-mail me (I check my e-mail often). Never call. [ ] Call me. Never e-mail. [ ] I'd prefer e-mail, but you can call. [ ] I'd prefer a call, but you can e-mail. I had a parent who checked the first box. Her daughter is having some trouble and I would like to discuss with her some strategies that we could use to help the child. I e-mailed her explaining I saw her daughter was having a little bit of trouble, that I knew she was trying hard and that if we got in touch and helped her I was sure everything would become easier for her and to write back. I e-mailed her a month ago and I never got a response. I'm wondering if I maybe offended her but saying her daughter was having trouble. Unfortunately I have AOL while she has another internet provider so I can't check the status of the e-mail. However I never got an error message saying my e-mail wasn't sent so I'm pretty sure that it was. I've checked my spam mail too and I have not received any e-mail from her. Do you think that even though I never got an error message, there could be a good chance she didn't get it?