A lady (my boss actually) that I know is constantly speaking before thinking, and of course, since she doesn't think about it first, things often come out wrong. She gets all bewildered when people take offense to things and really doesn't know why people are offended when she says something wrong. It's hard because I try to gently say that something might be offensive, but it's like she doesn't get it. She even leaves notes for families with the wrong child's name on it, spells kids names wrong, etc. To me, that is really offensive, because you didn't even take the time to learn the child's name. It is a matter of courtesy to me...what do you all think?