A child has just disclosed to me that a class mate has been sending her emails at home using expletives and in general the content is abusive. Her mother has just called to make an appointment. The child in question told me that she had given her home email address to the class mate. While I understand the serious of such bullying I am a little unclear as to what I can do as it didn't take place in school. What would you do? And what should I say to the parent when I meet her?