BOSSY Pharmacy Tech!!!

Discussion in 'Teacher Time Out' started by justjules91, Jun 11, 2011.

  1. justjules91

    justjules91 Rookie

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    Has anyone ever had problems getting Sudafed at the pharmacy?

    I went to Walgreens the other day and the pharmacy tech insisted that I hand over my Driver's License so she could swipe it (i.e. SCAN it) in to their computers?!

    I was like, "No way?!"

    She said, "Either you let me scan in your Driver's License into our system or you can't have your Sudafed!"

    I asked to speak to a manager, but got the same story.

    Turns out that they were both wrong.

    Here is an article on what the law says about buying Sudafed at the pharmacy...

    That's the last time I go to Walgreens. Jerks!



    Julie
     
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  3. Aliceacc

    Aliceacc Multitudinous

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    I've been proofed when buying Theraflu, extra strength.

    No big deal for me. If proofing me means it's more difficult for some young kid to become a crack addict, then by all means, look at my driver's licence.
     
  4. JustMe

    JustMe Virtuoso

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    I know my stepdad has had difficulty buying allergy medication for himself and my mother. Many years ago my mother had a state ID (she's disabled...never had a license), but it was absolutely never necessary and so she hasn't one since I was very young. But at one point in the last few years my stepdad went to purchase both his and her over the counter medicine, but because she didn't have an state-issued ID and she was home he was only allowed to purchase one, as two was over his daily limit. A little frustrating.

    I understand very much their reasoning for these requirements. Walmart has required your license number for years for various purposes (writing a check, returning an item without a receipt, etc.), although I realize that scanning the card can provide additional information.

    I wouldn't personally have a problem allowing them to scan my card...but then again, I haven't heard any cases of this in particular causing personal security issues. I'm sure it's just a matter of time...
     
  5. Proud2BATeacher

    Proud2BATeacher Phenom

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    I would have no problem being proofed but I think I would have a problem with my DL being scanned especially if I am just getting Sudafed or Theraflu...
     
  6. justjules91

    justjules91 Rookie

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    If you read the article you'll see what Wal-Mart and Walgreens and these other mega-stores are doing is *illegal*.

    The law says you only have to show any valid photo ID and give your Name and Address.

    Walgreens is breaking the law...

    I have a MAJOR problem with their data mining...



    Julie
     
  7. Aliceacc

    Aliceacc Multitudinous

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  8. justjules91

    justjules91 Rookie

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    At the bottom of the article I posted is a link to the Combat Methamphetamine Epidemic Act of 2006.

    Full copy of the Combat Methamphetamine Epidemic Act of 2006

    This is an issue with mega-corporations being lazy and bullies.

    When I go to my local pharmacist or smaller chains they follow the law and don't put my privacy at risk.

    Why let Walgreens scan in your name, address, date of birth, driver's license number, height, weight, and God knows what else when the law says all you have to provide is your Name and Address?



    Julie
     
  9. Aliceacc

    Aliceacc Multitudinous

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  10. JustMe

    JustMe Virtuoso

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    I read the article. That doesn't mean it's something I greatly oppose.
     
  11. Ranchwife

    Ranchwife Companion

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    At least you can buy Sudafed. In Oregon, to get any drug with ephedrine in it, you have to have a doctors perscription.
     
  12. Marci07

    Marci07 Devotee

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    Isn't the purpose of asking for an ID to avoid people buying large quantities?
     
  13. comaba

    comaba Cohort

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    They aren't breaking the law. The law doesn't prevent them from requiring more information. It prevents them from selling without acquiring basic information.
     
  14. justjules91

    justjules91 Rookie

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    Yes, a passport would work, but the Combat Methamphetamine Epidemic Act of 2006 (CMEA) says:

    You can see a PDF version of the actual Combat Methamphetamine Epidemic Act of 2006 (CMEA) here.

    If you Google, there are probably HTML versions out there, but I'd make sure that they actually came from the DEA like the PDF above.

    As far as the ID goes...

    You could technically use your AARP card, or Student ID, or Work ID, or Girl Scout Card, or anything that is a valid picture ID. Because it just says "a valid identification card with photo".

    That is why I got so mad at the Walgreens Pharmacy Tech.

    Nowhere does the law say you have to...

    1.) Show a Driver's License or Passport

    2.) Let anyone photocopy it, scan it, swipe it, or any other form of copying it.

    The local pharmacy I go to is more of a "ma and pa" place, and everyone of their staff simply asks to see *some* photo ID - I usually use my Student ID - and then they write your name and address down in the 3-ring binder.

    That is what the laws says.

    Anything more is wrong and a MAJOR violation of people's privacy.

    (Thank God I don't take pseudoephedrine very often?!)


    Julie
     
  15. old_School

    old_School Rookie

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    I too use to get upset over the issue until a meth lab rehab clinic rolled through my area. Nothing like watching people buy over the counter drugs like x-mas shopping. I gladly hand over my ID. On the flip side though, they really need to do something about the drug its self. I mean it appears worse then crak or something. Who in their right mind takes a drug that uses batteries. "Ahh yeah i'll take those 9 volters. Gives me a better buzz". When I was a kid, I think pot was the worst thing we had to offer.
     
  16. justjules91

    justjules91 Rookie

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    Correct. But if a pharmacist looks at a valid photo ID, and verifies that it is me (i.e. Julie) and then they write down my Name and Address and the Date that I purchased it, then if I come back 4 times a day they can easily catch me.

    Right?

    What value-added benefit is there with Walgreen storing my:

    - Name
    - Address
    - Driver's License #
    - Date of Birth
    - Height
    - Weight
    - Eye Color
    - Hair Color
    - Driver Class
    - Driving Restrictions
    - Social Security Number (in some states)

    ...and so on?!


    The above list are the types of things that Identity Thieves use to open bank accounts, get other forms of ID, open bank accounts, etc.

    That is why the Drug Enforcement Agency (DEA) doesn't ask for tons of information.

    Walgreens just does it because it is easier to swipe your Driver's License and scan it into a database with millions of other potential Identity Theft victims than follow the law and write it down in a paper Log Book...

    If someone steals a *proper* Log Book then they have my Name and Address - which is a P.O. Box.

    If some hacker breaks into Walgreens database, then it is almost as bad as breaking into the DMV...


    Julie
     
  17. czacza

    czacza Multitudinous

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    I'm not quite understanding your post....
     
  18. INteacher

    INteacher Aficionado

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    Indiana SEA Bill 444 does state that you must show a state or federal ID

    The person requires:
    (A) the purchaser to produce a state or federal identification card;
    (B) the purchaser to complete a paper or an electronic log in a format approved by the state police department with the purchaser's name, address, and driver's license or other identification number; and


    And if you read the bill futher, they are also required to provide a picture of you and keep records for up to 2 years.

    http://www.in.gov/legislative/bills/2005/SE/SE0444.1.html
     
  19. justjules91

    justjules91 Rookie

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    Refusing to sell Sudafed to a customer who is abiding by the law is *discrimination*.

    It is just a matter of time before someone sues the wholly heck out of Walgreens - or some lawyers files a class-action lawsuit on behalf of several customers - who were denied Sudafed even though they were following the law...


    Julie
     
  20. justjules91

    justjules91 Rookie

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    Wow, you must be a librarian! :lol:

    Interesting link, but a few things...

    That isn't the law in most other states, and this didn't happen in Indiana.

    I have had this issue with Walgreens in several other states where I know they are breaking the law.

    And even if I was back in Indiana, it does not say they are required to photocopy, scan or swipe your Driver's License.

    All the amended Indiana law you referred to above says is...

    That is not the same as Walgreens *demanding* that I let them swipe my Driver's License or else...

    I learned something today. Thanks!

    But I still stand behind my original post and objections to this entire privacy issue.



    Julie
     
  21. INteacher

    INteacher Aficionado

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    nope, just a Social Studies teacher who is very familar with in.gov ;)
     
  22. justjules91

    justjules91 Rookie

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    I'm impressed.

    Sometime I'll have to pick your brain - if you are open - and learn more about looking up what the law says.


    Julie
     
  23. Aliceacc

    Aliceacc Multitudinous

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    No it's not, unless they refuse selectively.

    If they refuse to sell it to anyone who doesn't show the identification they want, regardless of race, gender, or any other qualifying criteria, they're not doing anything wrong.

    Should there be some huge uproar, and lots of people chose to boycott their stores as a result, it could hurt their bottom line. But there's nothing illegal in holding themselves to a higher standard than the minimum demanded by the law.
     
  24. Marci07

    Marci07 Devotee

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    What type of information does a store get when we pay with credit card/debit card? Aren't we also providing personal information that can be stored in their computers? How's this ID issue different from that?
     
  25. YoungTeacherGuy

    YoungTeacherGuy Phenom

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    If I need medicine because I'm sick, they (the store) can scan whatever they need to scan. Just give me my meds! :D
     
  26. webmistress

    webmistress Devotee

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    :yeahthat:

    I much prefer Claritin. Sudafed does nothing for me when I am sick.

    -----------------
    Either way so many places already have our information. This is the technology age and nothing is 100% private anymore. Just by posting on the internet you're already giving tons of information to the tech savy/hackers/govt or whomever can certainly find out anything about you. Twitter & FB included. If someone is brilliant enough and determined enough they can gain access to all of your personal information simply because you are posting online and most likely registered with an Internet Provider (rather than using a public computer).

    I just prefer to choose my battles and not worry about that kind of stuff.

    Walgreens is really the least of my concern. My sister is a Pharmacist for them & trust me the Pharms and Pharm techs are just as stressed and inconvenienced about the ID requirements. They have to protect themselves if something goes wrong but it's really not their faults that there's a huge amount of drug addicts out there scamming the system.
     
  27. comaba

    comaba Cohort

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    Walgreen's is allowed to set their own policy regarding the information they require in order to sell those drugs. There's nothing illegal or discriminatory about it. Therefore, there is no basis for a lawsuit.

    Unless you can find a law that says Walgreens is NOT allowed to ask for additional information, then they aren't breaking the law.

    I suspect that anyone who uses an insurance card for a prescription has as much sensitive data stored in a pharmacy's computer system as that retrieved from a driver's license.
     
  28. JustMe

    JustMe Virtuoso

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    Julie, they scan the card for recordkeeping purposes. In my small town, a notebook would probably work just fine. In more populated areas a more advanced system is required. Additionally, if the information is shared with other Walgreens stores, as I think it should be if they want this to be an effective preventative measure, the scanning of the card and entering of information into the database is easy, detailed, and accurate.
     
  29. MrsKP

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    I'm with Alice... Walgreens can require whatever they want. If they wanted you to hand over your left shoe in exchange for Halloween candy, there is nothing stopping them.

    Now, if they were going to implement this new "left shoe" policy, I would head over to Rite-Aid across the street. They wouldn't be doing anything illegal, but it might not be great for business.

    If they were only requiring red-heads to give their left shoe, you might have a case.
     
  30. Cerek

    Cerek Aficionado

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    Walgreens policy is not breaking the law. It is just going beyond the minimum required by law. In order for them to be breaking the law, the Act would have to specifically prohibit the swiping and storing of personal info for the purchase. As others have pointed out, though, most people already allow access to their personal information in these large stores when they write a check or used their credit card. There are several good reasons for them (and Wal-Mart) to do this from a corporate POV.

    First of all, they are much more likely to face a lawsuit for selling Sudafed without obtaining proper ID than for requiring your ID to be stored in their system. Suppose a teenager manages to buy Sudafed without proper ID or buys more than allowed in a day by going to several different stores, then ends up OD'ing on the meth he created. The store that sold the extra amount is going to be ripe for a wrongful death lawsuit from the parents.

    Secondly, putting customer info in their database gives Walgreens and Wal-mart the control needed to prevent customers from buying the allowed amount at several different stores on the same day. A log book won't do that, because the other stores wouldn't have acccess to it. By storing the info electronically, a store on the other side of town can instantly see if Customer Smith has purchased Sudafed at any sister-stores that day.

    Since the data is stored electronically, swiping your DL is the quickest and easiest way to enter that info, rather than making other customers stand in line while the clerk manually inputs all the necessary data.

    If you don't like Walgreens policy, then just don't buy your meds at Walgreen. If you are upset about so much of your personal info being stored on the magnetic strip of your DL, that should be taken up with your states' DMV, not the store that requires access to that info.
     
  31. Teacher_Lady

    Teacher_Lady Rookie

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    :thumb:

    You took the words right out of my mouth.
     
  32. sue35

    sue35 Habitué

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    Did you offer to give them some other ID with your name and address on it? What did they say, that it had to specifically be your drivers license?
     
  33. sue35

    sue35 Habitué

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  34. silverspoon65

    silverspoon65 Enthusiast

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    Whether the law says it or not, the store, as a private business, can require additional information. If you don't want to provide it, shop at a different store.
     
  35. MissCeliaB

    MissCeliaB Aficionado

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    Many times when I go out to bars, clubs, or casinos they scan my ID to make sure that it is a valid one, and they've been doing it since I was in college 12 years ago. This is not a new debate by any stretch of the imagination.
     
  36. chebrutta

    chebrutta Enthusiast

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    My dad, a former pharmacist with Walgreens for over 25 years, says this:

    "Driver's licenses are scanned to track the amount of pseudoephedrine you purchase. The amount purchased is tracked in a multi-state database to track people buying large amounts in order to make methamphetamine. The pharmacist doesn't give a crap about your eye color, hair color, weight, or height... but Big Brother needs a way to ID someone running a meth lab."

    Also, according to Dad, smaller, family-owned pharmacies (like one his friend owns) that don't participate in the database will still make you sign a logbook to indicate how much you purchase and how often.

    Personally, I think you're overreacting. Maybe because I grew up with two parents in the healthcare field, but a database to track potential meth manufacturers? My pharmacist or tech can scan my ID any time they want.
     
  37. TeacherApr

    TeacherApr Groupie

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    oh who cares. It's not like they are getting your social security number. They are merely tracking to make sure no one is misusing the medicine because of the meth problem. Sure you could just show it to them BUT if you go to several stores and just show your license it's easy to end up making mass purchases which is a red light for meth making. By scanning it, they are tracking who, how much, what, and when. Who cares! It's preventing an ongoing meth problem.
     
  38. justjules91

    justjules91 Rookie

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    Except that storing Driver's License data in a database that is not guaranteed to be secured or encrypted is irresponsible.

    It's just a matter of time before Walgreens has a major data breach and they lose MILLIONS of people Driver's License info and they get sued and lots of innocent people get hurt.


    Julie
     
  39. Cerek

    Cerek Aficionado

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    How do you know their database is not secured or encrypted?

    As for the major data breach just being a matter of time, that is true for any company or website you give personal information too with you credit card, debit card or driver's license. If you're willing to accept that risk with your credit card info (which would be far more likely to be targeted by hackers, IMO) then the risk with Walgreens is no different.

    And, again, if you just don't like their policy, don't shop there.
     
  40. justjules91

    justjules91 Rookie

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    Good question!

    Well, a Driver's License contains information that falls into a category called "Personally Identifiable Information" - or PII for short. As the name implies, PII allows people to uniquely identify you and things about you.

    If you've ever heard of "HIPAA" - which is a Federal law mandating what people can and cannot do with "Personal Health Information" or PHI is is the same thing.

    The concept is that an Account # has limited value, but knowing PII or PHI allows people to snoop into your life and possible steal your identity.

    When you pay with a Credit or Debit Card, what you are revealing is more about your *account* than about *you*.

    Which would be more of a threat to you, your safety, and your identity...

    1.) A hacker getting your credit card number?

    2.) A hacker getting your Account #

    3.) A hacker finding out your Driver's License #?

    4.) A hacker getting your Social Security Number?

    5.) A hacker getting your Date Of Birth?

    6.) A criminal finding out where you live?

    Did you know that you have limited liability if your Credit or Debit Card is stolen?

    Here is another interesting article that answers your question above...

    "Credit Card Fraud" vs. "Identity Theft"

    I got upset with Walgreens and that tech because they are putting my PII (e.g. Driver License #) at risk for no logical reason.

    The law doesn't require a Driver's License #, and storing it in Walgreens database does NOT even begin to reduce the Meth problem in the U.S.

    It just puts my info at risk, and that is a problem considering how ever week another mega-corporation screws up (e.g. Sony, Sony again, Citibank, Target, etc.)

    Look at this article...

    Citigroup Withheld Data Hack for Weeks

    The more information you (unnecessarily) give companies the more likely they will lose it...



    Julie
     
  41. justjules91

    justjules91 Rookie

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    I was in San Jose, CA - the 10th largest city in the U.S. - and they used a paper log for their pharmacy...

    As to the other point, so let them type in my Name, Address, and the Date of Purchase (aka What the law says) and put that info into a computer system that is linked up nationwide to all other pharmacies in the U.S.?!

    There. Now you have a better method to track potential Meth users nationwide and my Driver's License remains none-of-your-business!! ;)

    (I don't care if you know my Name or P.O. Box.)

    That is a fair compromise, right?



    Julie
     

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