Not Receiving Email Updates

Discussion in 'Forum Announcements & FAQ' started by Love to Teach, Jun 19, 2010.

  1. Love to Teach

    Love to Teach Cohort

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    Jun 19, 2010

    I have not been receiving email updates of topics I have posted to. I was receiving them, but for the last week I am not. Just wondering what I need to do to start getting them again? Thanks...for everything!! :)
     
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  3. Love to Teach

    Love to Teach Cohort

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    Jun 19, 2010

    Oops! Figured it out! They have been going to my Spam...hate that when it happens!! Sorry I didn't think of that sooner. :blush:
     
  4. Amanda

    Amanda Administrator Staff Member

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    Jun 19, 2010

    What email provider are you using? I will see what I can do on my end. Marking them as 'not spam' is a good first step for users, though.

    I had to move the forums to new servers again. The IP address changed and all email providers can see is that there is a new IP sending them lots of email (which they assume is spam).
     
  5. Love to Teach

    Love to Teach Cohort

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    Jun 19, 2010

    I use Yahoo...thanks, Amanda, for ALL you do! :)
     

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