In one of my university level Spanish courses, I have had some behavioral issues from one specific student. I had her in class last semester, and she was a major distraction. I always start class by asking how the students are feeling that day. One day, this student responded (in English) with, "Terrible, because I hate this class." I calmly told her she was welcome to leave and take an absence for the day, but she got embarrassed and started shouting, "Is she getting smart with me?" I motioned for her to come sit at the seat directly in front of me. Once she was seated, she took out her cell phone and began texting. I worried that any more confrontation in class would be a huge distraction to the rest of the students (I only see them three times a week for fifty minutes, and any distraction will put them SERIOUSLY behind on the syllabus). I left her alone, and she calmed down. After class, I brought her to my office and talked with her about her concerns/insecurities in class. Things got better as the semester progressed. This semester, things have gotten a bit worse. I have had several discussions with this student about her texting habits in class. Also, in the middle of class today while I was speaking to the class as a whole, this student shouted, "This is my worst class. I HATE Spanish!" I gave her "the look" for about 5 seconds and then started students on a pair activity (all I had to do was tell them "GO!"). I walked over to the student and told her that she could not continue to speak like that. She stopped, but I don't know if it will happen again. How do I curb this problem behavior? My supervisor suggested that I call her out in front of the rest of the class, but I worry that discipline in front of the whole class wastes very valuable class time (but then again, so does this student). I have called her down a few times to ask her to move to a different seat, but no changes have been permanent. I also suspect that this student would completely explode if she felt profoundly embarrassed in front of her peers. What course of action should I take? I find this behavior a little ridiculous at the college level, but it's a good learning experience for me!