I am sorry, but if these children are in 5th grade that means that their parents have been in the AMERICAN school system for almost 6 years (mabye longer if the kids were sent to a pre-school)! They sholud have picked up enough English to get by and communicate in English! It makes my blood boil when a person that LIVES (and has lived for quite a while) in this country is not able to speak English! It makes me even more upset when it is apparent that they are not even TRYING to learn the languae! If I moved to Italy, Japan, Mexico etc... I would learn the language spoken there...... We make it too easy for people to get by in their natvie language here. Press one for English, 2 for Spanish.... Do the people in Spain have to press one for Spanish and 2 for English??!?! Im curious!